Refinery & Oil Depot

A Guangdong Gas Station

Logistics Hub Fuel Quality Control

Key outcomes

Case Study

Stage 1 · Customer Problem

📋 Customer Problem

A Guangdong gas station operating in a high-humidity coastal environment faced recurring fuel quality issues that directly impacted customer satisfaction and station reputation:

💧

High-Humidity Condensation

Guangdong's coastal climate causes storage tank condensation, introducing free water into diesel. Water content frequently exceeded 150 ppm.

🌫️

Cloudy Fuel Appearance

Water haze and particulate contamination made dispensed fuel visually cloudy, leading to customer complaints about fuel quality.

🔄

Frequent Cartridge Replacement

Traditional filter cartridges clogged rapidly under high-contamination conditions, requiring replacement every 1-2 weeks.

📉

Customer Trust Erosion

Repeated quality complaints damaged the station's reputation, with some customers switching to competing stations.

Stage 2 · Fuel Analysis · NEW

🔬 Fuel Analysis

Fuel sampling from the storage tank revealed contamination driven by coastal high-humidity condensation and atmospheric particulate ingress:

MetricBefore TreatmentAfter TreatmentImprovement
ISO 4406 Cleanliness~19/17/1414/12/103 levels ↑
Free Water (ppm)~150≤5067% ↓
Visual AppearanceCloudy with water hazeClear, transparent
TAN (mgKOH/g)0.140.0750% ↓
Particle CompositionRust, condensation water, atmospheric dust≥98% removed at ≥5 μm98% ↓

Values are representative based on Guangdong coastal conditions (high humidity, temperature cycling, atmospheric particulate ingress). Post-treatment testing confirmed ISO 14/12/10 compliance and visual clarity restoration.

Stage 3 · Solution

🛠️ Solution & System Configuration

Jingyuan provided a fuel polishing and purification solution using the polymer rigid composite membrane platform, selected for its synergistic particulate interception and water removal capabilities:

Membrane
Polymer Rigid Composite, 5 μm nominal
β Value
≥200 at rated pore size
Water Removal
Oleophilic-hydrophobic synergistic separation
Regeneration
Gas-pulse regeneration (brief 5-15 min safety pause)
Operating Mode
Kidney-loop polishing + dispensing filtration
Monitoring
Differential pressure monitoring, water detection

Key design decisions: The oleophilic-hydrophobic membrane material efficiently intercepts particulate impurities while synergistically removing free water — addressing both contamination vectors simultaneously. The gas-pulse sequential regeneration eliminates cartridge replacement entirely, critical for a retail station where maintenance windows are limited.

Stage 4 · Results

📈 Quantified Results

14/12/10
ISO Cleanliness Achieved
67%
Water Content Reduction
0
Customer Complaints
¥0
Annual Consumable Cost
MetricBeforeAfterImprovement
ISO 4406 Cleanliness~19/17/1414/12/103 levels ↑
Free Water (ppm)~150≤5067% ↓
Fuel AppearanceCloudy with water hazeClear and transparent
Filter Cartridge ReplacementEvery 1-2 weeks0 (3-year membrane life)100% eliminated
Customer ComplaintsFrequent quality reportsZero complaints100% eliminated

The system restored fuel clarity to "visually transparent" standards, eliminating all quality-related customer complaints. The station regained customer trust and recovered lost business. The zero-consumable design proved particularly valuable for a retail station with limited maintenance staff.

Stage 5 · Lessons Learned · NEW

💡 Lessons Learned

Key Success Factor

The dual-action membrane design (particulate interception + synergistic water removal) was the critical factor. In high-humidity coastal environments, water contamination is as damaging as particulate contamination — addressing only one vector leaves the other unchecked.

⚠️

Common Pitfall

Coastal gas stations often treat fuel cloudiness as an aesthetic issue, not a contamination indicator. They rely on reactive cartridge replacement when customer complaints arise, incurring high maintenance costs and reputation damage. Proactive membrane polishing with continuous water removal eliminates the root cause.

🔄

Replication Advice

Directly applicable to all coastal-region gas stations in South China (Guangdong, Fujian, Hainan) and Southeast Asian markets with similar high-humidity conditions. The kidney-loop polishing mode can be adapted for underground storage tanks of any capacity. For stations with biodiesel (B5-B20), the same membrane platform handles both water and biodiesel-related contaminants.

"

Customer feedback

In Guangdong's humid coastal climate, keeping diesel clear is a challenge. Jingyuan's 40m³/h system transformed our business. Our fuel appears cleaner than competitors, and fueling machine maintenance has been significantly reduced. This is the reliable quality assurance we purchased for our station.

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